Frequently Asked Questions

What is your return policy?

We want you to love your purchase! If you’re not completely satisfied, eligible items may be returned for store credit or exchange within 14 days of delivery or pick up. To be eligible for returns, items must be unworn, unwashed, and in original condition and tags attached.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within three days of delivery with your order number and photos so we can make it right.

contact@harborhouseno99.com

How long does shipping take?

Orders are typically processed within 1-3 business days. Once shipped, standard delivery usually takes 3-7 business days, depending on your location.

How much does shipping cost?

We offer a flat-rate shipping fee of $5.

Do you offer local pickup?

Local pick up is available from our home studio (Metro Detroit) by appointment

What makes your boutique different?

We thoughtfully curate timeless clothing, jewelry, and gifts with quality, style, and everyday wearability in mind. Our goal is to offer beautiful pieces you’ll reach for time and time again.